We are a small, family-run company that has been working in one resort - Val Cenis - for over 30 years; we know the mountain, the village, and the people inside out, and are a real part of the local community. Val Cenis is a small and traditional resort based on the French-Italian border, in the unspoilt and uncommercialised Maurienne Valley. Run by locals, the resort is made up of two authentic French villages; the mountain is North-facing, which means we have an excellent snow record, and with a high tree line, the mountain - both on and off the piste - is beautiful, uncrowded and has something for everyone. We do everything we can to make sure our clients have a relaxed, enjoyable, and fun holiday; we take care of all the details before they arrive in resort, and provide excellent customer service once they are here.
What makes your company different from the competition?
We are a small, family-run company that has been working in one resort - Val Cenis - for over 30 years; we know the mountain, the village, and the people inside out, and are a real part of the local community.
Val Cenis is a small and traditional resort based on the French-Italian border, in the unspoilt and uncommercialised Maurienne Valley. Run by locals, the resort is made up of two authentic French villages; the mountain is North-facing, which means we have an excellent snow record, and with a high tree line, the mountain - both on and off the piste - is beautiful, uncrowded and has something for everyone.
We do everything we can to make sure our clients have a relaxed, enjoyable, and fun holiday; two things in particular make us stand out: the level of service and the skiing.
The customer service we endeavour to offer is second to none, meaning that roughly 80% of our clients have become regulars, returning every year thanks to our personal service, the quality of skiing in the area, and the atmosphere of the village; many of them feel a part of the place in the same way we do.
We've found our clients not only return for the excellent skiing and service we offer, but also because they have developed relationships between themselves and business owners in the village, and with so many of our clients returning year on year, the experience really is friendly and relaxed.
As well as our customer service, we are unique in offering afternoon Group Skiing (groups led by ESF instructors), which allows our clients to explore the mountain fully (from easy blues to challenging off-piste), safely and at their own pace, in a fun and non-pressured way.
How many people do you employ or train each year?
We employ 3 staff permanently and 6-7 over the winter season.
Why are you a good company to work for or train with?
As a company, we offer our team an incredible opportunity to experience life in a non-touristy and authentic French mountain village, the chance to become fantastic skiers/snowboarders, and really to connect with both clients and locals in a way that we believe is unique. You can get as much or as little as you choose out of the experience, but the opportunity is there to truly develop your skills and also have a great time.
We're a small, tight-knit team, and depend on each person to get stuck into the task at hand, whether that's chatting to clients over a drink in the afternoons, cleaning toilets on changeover day, or helping clients explore the mountain safely; we don't expect our reps to do anything we wouldn't do ourselves, and work alongside you in every part of the role, setting the example, offering support, and guiding in any way we can.
We are looking for 6-7 English-speaking reps with EU passports for this season 2023/24 (from mid-December to mid-April), whose role will include:
- Skiing with our clients in our instructor-led afternoon Group Ski, Mon-Fri afternoons
- Socialising with clients during the week (visits, Bar Night, après-ski)
- Cleaning on Saturdays/airport run
Being able to ski is not the most important requirement for this role, however; we are primarily looking for people who:
- Are reliable, flexible, and hardworking
- Are friendly and outgoing, with excellent people-skills
- Have great teamwork skills (you will live and work with your colleagues, so this is crucial)
- Are happy to get stuck in and take initiative
- Can work in a dependable way within a largely informal setting, whose main job is to engage with clients and make sure they have the best experience possible
Perks:
- Living in a traditional French village for 4.5 months, with an incredible opportunity to become an excellent skier and learn French in a hidden gem of the French Alps
- Meeting lovely people – both clients and locals – and developing customer service skills
- Accommodation, lift pass, ski equipment, insurance, travel between resorts are included for the season
We’re a small company and rely on return business, which is why our customer service and guaranteeing our clients enjoy their holiday, in a relaxed and friendly atmosphere, is vital.
If the above appeals to you, please either message on here or email sophie@mgsski.com with your CV and a little bit about why you are interested in doing a ski season. You can find out more about us at www.mgsski.com or call us on 0800 689 4135 if you would like to talk through the role in more detail.
